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  • Faq

 

 

Bows

Our soft nylon headbands are a one size fits all (newborn-child) and grow with your little one.

Our clips are a toothy no slip alligator clip. 

Yes. Please email notesandknots@yahoo.com with WHOLESALE as the subject. 

Bow Subscription

You will be charged on the 15th of every month for your next month’s bows. If you place an order after the 15th of the month, your first payment will not be charged until the 15th of the next month. (ex. If you place your order by November 15th, you will be charged November 15th for your December bows. If you place an order after November 15th, you will be charged December 15th for your January Subscription bows).

Signing up by the 15th of the month will ensure your first subscription being delivered the following month (ex. if you place your order by November 15th, you will receive your bows by December 5th).

As your little one grows, you can always change your subscription option by logging into your account.

When can I expect to receive my subscription bows each month?

You will receive your bows no later than the 5th of each month.

Yes. You can cancel by logging into to your account. If you cancel after the 15th of the month you will still receive one more set of bows that you were just charged for.

Jewelry

All of our gold jewelry, and findings are 14K gold-filled.

Our beaded bracelets are made of semi-precious stones and glass beads.

Our Native American cuff bracelets are made from  sterling silver and precious stones including, turquoise and coral. 

Our bracelets are handcrafted in the U.S. 

All bracelet sizes are based on averages.  For more precise sizing, please measure the wrist.

Measure wrist with a soft measuring tape pulling it firmly around.  Add a half inch for comfort.  All bracelets include an extender.

All of our beaded and gold jewelry can be cared for by hand washing with warm water and hand soap. Use a soft cloth to pat dry. For extra shine on your 14k gold-filled chains and beads, gently rub with a microfiber cloth made specifically for jewelry care. 

General

Most of our products are hand crafted and take longer to ship out. On average, orders ship out in 5-7 business days. Orders are shipped from Utah. Domestic orders will most likely take 3-5 business days. International orders will most likely take 14-21 business days. Notes + Knots is not responsible for any lost or stolen packages. 

Yes. We ship worldwide.

All sales are final. Because our shop is small and our inventory is very limited and hand crafted we do not offer returns or exchanges.  Please refer to item descriptions and sizing charts before ordering.  If you have any questions please feel free to reach out and we can assist you.  Thank you for your understanding. 

Yes. Please email notesandknots@yahoo.com with COLLABORATION as the subject.